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Andrea Mulligan
Andrea Mulligan is the Chief Customer Officer at Fastr, where she leads Customer Success, Professional Services, Support, and Customer Experience strategy. A board-ready executive with more than 20 years of global SaaS leadership, Andrea is known for building scalable customer organizations that deliver sustained growth, strong retention, and measurable enterprise value. Throughout her career, Andrea has led GTM, services, and customer transformations across VC- and PE-backed B2B SaaS companies, with deep expertise in recurring revenue models, SaaS metrics, and both product-led and sales-led growth motions. She has successfully guided organizations through periods of rapid scale, M&A, and operational transformation – consistently maintaining 95%+ GRR and industry-leading NRR. Prior to Fastr, Andrea was a member of the executive team at Paytronix, contributing to the company’s successful exit in 2024. She has built and scaled global customer teams, launched packaged services and premium support offerings, pioneered AI-driven customer automation, and designed delivery frameworks that accelerate time-to-value while improving customer satisfaction. At Fastr, Andrea is focused on ensuring customers realize value faster, scale more efficiently, and turn the platform into a durable growth advantage – not just another piece of technology.
